Privacy Policy

Privacy

Who we are. This site is run by LITTLEMOOR SPICE, 1 Littlemoor Shopping Centre, Littlemoor Rd, Weymouth DT3 6NQ. We are responsible for the personal information you give us here.

We handle your personal data in line with UK GDPR and the Data Protection Act 2018. We use your details only to process orders and bookings, to contact you about them, and to keep the transaction records the law requires us to keep.

For online orders we may store your name, phone number, email address and order history. You can pay by cash or card in person. No card or payment details are taken on this site.

We share what is needed to get your order to you and to hold your table — with our own kitchen and front-of-house staff, and with the services that send your confirmation email. We do not sell your personal data, and we do not pass it to anyone for marketing.

Why we are allowed to hold it. We need your details to take and fulfil your order or booking — that is our contract with you. Separately, the law requires us to keep accounting records of every sale, so those we keep because we have to.

How long we keep it. Your name, phone number, email are removed from our records about 24 months after your last order, automatically. What is left behind is the sale itself — what was bought, for how much, on what date — with nothing in it that identifies you. We have to keep that part for six years for tax purposes.

You can ask us for a copy of your data, ask us to correct it, or ask us to delete it — subject to records we are legally required to keep. Please make these requests in writing: email crownepos@gmail.com.

If you are unhappy with how we have handled your information, please tell us first and we will try to put it right. You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office, at ico.org.uk or on 0303 123 1113.

Cookies & your device

We do not track you. There is no advertising, no analytics and no third-party tracking on this site. Nothing here follows you to other websites. That is why there is no cookie pop-up to click through — almost everything we put on your device is either needed for the site to work or something you chose yourself. The one thing that is neither is remembering your details, and we ask you first with a tick box that starts empty.

What this site keeps on your device (this is separate from the records we hold on our own system — see the Privacy section):

• Your basket — so it is still there if you close the page and come back.
• Light or dark mode — whichever you picked.
• Your last order number — so you can track that order.
• Your details — only if you tick the box at checkout — your name, phone, email, saved on this device so you do not have to type them again next time. The box starts unticked and nothing is stored unless you tick it. To change your mind later, tap “Not you? Clear” at checkout, which wipes it and unticks the box. This is a convenience copy on your own device and is separate from our own records: when you place an order we keep your details on our system as well, as described in the Privacy section. Clearing this device does not delete those, and does not need to — you can ask us to delete them separately.

Other companies whose files this page loads. The fonts, icons and page code come from Google, Cloudflare and jsDelivr. Loading a file from them means your device’s IP address reaches those companies, as it would on most websites. They set nothing on your device for us. No payment company is involved on this page, because no payment is taken here.

Clearing it. You can delete everything listed above at any time through your browser’s settings (usually under Privacy, “Clear browsing data” or “Cookies and site data”). Blocking or clearing it will empty your basket and forget your preferences, but you can still order.

That only clears what is on your device. It does not remove the order records we hold on our own system — those are covered by the Privacy section, and you can ask us to delete them at any time. To do that, or with any question about this page, email crownepos@gmail.com.